ClaimTrackings
Claim status history—track claim submission, receipt, and errors. Per OpenDental API.
What are ClaimTrackings in OpenDental?
ClaimTrackings record the status history of a claim—each entry has a TrackingType (e.g. StatusHistory), TrackingDefNum (definition.Category=31: claim status like Sent, Received), and optional TrackingErrorDefNum (Category=43: rejection or error reason). Used on the Edit Claim → Status History tab. One-time setup by the dental office may be required. Create tracking entries when claim status changes; update to correct notes or status.
| ClaimTrackingNum | ClaimNum | TrackingType | TrackingDefNum | TrackingErrorDefNum | DateTimeEntry | Note | Actions |
|---|
Click Load to fetch claim trackings.